Acceptance of Terms

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree, you must not use the Service.

About Voyaj

Voyaj is a travel management platform that may provide services including:

• Visa assistance and application support
• Flight booking services
• Hotel booking services
• eSIM purchase and activation services
• Travel itinerary planning and management
• Related travel services

Certain services may be provided by third-party partners, airlines, hotels, visa providers, telecommunications providers, and travel agencies.

User Accounts

You may be required to create an account to access certain features. You agree to:

• Provide accurate and complete information.
• Keep your account credentials secure.
• Be responsible for all activities under your account.
• Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

Eligibility

You must be at least 18 years old or have legal permission from a parent or guardian to use the Service.

Bookings and Travel Services

Voyaj acts as a platform facilitating travel-related services.

• All bookings are subject to availability and confirmation by the relevant service provider.
• Airlines, hotels, visa providers, and other partners may impose their own terms and conditions.
• Users are responsible for reviewing and complying with applicable provider policies.

Voyaj does not guarantee the availability, quality, or performance of third-party services.

Visa Services

Visa approval decisions are made solely by the relevant government authorities or embassies. Voyaj:

• Does not guarantee visa approval.
• Is not responsible for delays caused by government agencies.
• Is not liable for visa refusals, cancellations, or restrictions imposed by authorities.

Users are responsible for providing accurate and complete documentation.

eSIM Services

eSIM services may be provided through third-party telecommunications providers. Users are responsible for:

• Verifying device compatibility.
• Following activation instructions.
• Ensuring compliance with local laws and regulations.

Voyaj is not responsible for network coverage issues, service interruptions, or limitations imposed by telecommunications providers.

Payments

Users agree to pay all applicable fees associated with bookings and services. Payments:

• Must be made using authorized payment methods.
• May include taxes, service fees, processing fees, or other charges.
• Are subject to verification and approval.

Voyaj reserves the right to refuse or cancel transactions suspected of fraud or unauthorized activity.

Refunds and Cancellations

Refund and cancellation policies vary depending on the service provider. Users acknowledge that:

• Certain bookings may be non-refundable.
• Refund processing times may vary.
• Service provider policies may apply in addition to Voyaj policies.

Please review cancellation and refund terms before completing any purchase.

User Conduct

You agree not to:

• Violate any applicable laws.
• Provide false or misleading information.
• Attempt to gain unauthorized access to the Service.
• Interfere with the operation or security of the Service.
• Use the Service for fraudulent activities.

Intellectual Property

All content, trademarks, logos, graphics, software, and materials available through Voyaj are owned by or licensed to Voyaj and are protected by applicable intellectual property laws.

You may not copy, distribute, modify, or create derivative works without prior written consent.

Privacy

Your use of the Service is also governed by our Privacy Policy. By using Voyaj, you consent to the collection and use of information as described in the Privacy Policy.

Third-Party Services

The Service may contain links to or integrate with third-party services. Voyaj does not control and is not responsible for:

• Third-party content.
• Third-party policies.
• Third-party products or services.

Users should review the terms and privacy policies of any third-party providers.

Limitation of Liability

To the maximum extent permitted by law, Voyaj shall not be liable for:

• Indirect, incidental, special, or consequential damages.
• Loss of profits, revenue, data, or business opportunities.
• Delays, cancellations, or failures caused by third-party service providers.
• Government actions, travel restrictions, natural disasters, or force majeure events.

Use of the Service is at your own risk.

Disclaimer

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. Voyaj does not warrant that:

• The Service will be uninterrupted or error-free.
• Information provided through the Service is always accurate or complete.
• Third-party services will meet user expectations.

Termination

We reserve the right to suspend or terminate access to the Service at any time, with or without notice, if a user violates these Terms or engages in conduct harmful to the Service.

Changes to Terms

Voyaj may update these Terms from time to time. Updated Terms will become effective upon posting within the application or on our website. Continued use of the Service after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.